Life and Career Coaching

CERTIFIED LIFE and CAREER COACH (CCLC)

About the course
Frequently asked questions
Course structure
Workshop outline
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"Free To Be Me" and "Passion Driven Work"

Welcome to Worklife Solutions training programme. Helping people live more passionate lives is a key foundation principal behind all Worklife Solutions services. Passion is a key component of helping people discover who they are, who they want to be and what makes them tick. We are passionate about helping people gain greater satisfaction and joy from their lives. Our primary aim is to equip people like you that want to join us in our mission with the skills you need to do so. We know you are passionate about helping people and we’re looking forward to being part of your success.

Training objectives:

• To contribute to the growth and professionalism of the career and life coaching community by offering a quality, best practise training programme
• To provide our "coaches in training" with a mix of theoretical and practical, hands on skills, which will enable you to work successfully and professionally with your own coaching clients
• To provide a learning environment which models quality coaching principals and which caters to diversity
• To facilitate the self-knowledge and self-awareness of course participants

Training outcomes:

Upon completion of the course participants will have:

• A sound understanding of the theoretical and contextual issues underpinning the coaching process
• Practical tools and strategies to apply in coaching sessions
• Increased confidence in your skills and abilities as a life and career coach

So, why take this course?

The purpose of this course is to equip you with the skills, confidence and ability to coach people to successfully achieve their life goals.

The techniques that this course teaches will:

• Provide you with a framework from which to help clients through life changes
• Teach you practical strategies and tools to coach clients effectively
• Increase your self-knowledge – allowing you to build on your strengths and target areas for development
• Help establish a client base by increasing your profile as a professionally trained and qualified coach
• Help you to develop a support system and network
• Give you an effective foundation to up skill as a Professional Certified Career/Life Coach
• Provide you with the opportunity to earn money doing what you love

The course will provide you with a tool kit of practical skills and techniques that you can apply when dealing with some of the most common issues that individuals seek life coaching for. It will also help you to understand the theory which underpins most of the tools and where else to find answers. Knowing this theory will help you to adapt these tools and improvise new ones to handle more unique situations and to cater to varying individual needs.

The Process

This intensive three day workshop option combines expert facilitation by an experienced Worklife Solutions Coach with self-paced workbooks, home work exercises, and practise coaching sessions to help you complete the full programme.

Frequently Asked Questions

How much is the course?

*Additional costs may be incurred for make-up calls if sessions are missed.

Can I make a living from coaching?

Some career coaches make upwards of NZD$100,000 per year; many make less than that. Many students start coaching for fees prior to completing their course, in this way, recovering the course costs sooner rather than later. Most coaches charge between $50-250 per one hour of coaching.

Will I be able to train to be a coach if I am working full-time?

Absolutely! The majority of coaches in training are working full-time and successfully manage to combine work and training.

What do I get for my money?

• One-to-one training in a small group setting by an internationally recognised career expert, Cassandra Gaisford (Dominion Post columnist) - Learn effective and powerful skills to help you start working with your clients quickly and effectively.
• All the tools and resources (including workbooks, the Passion Pack, and card sorts) so you can start coaching and setting up your own business the moment you’ve been trained. All you have to do is to apply the tools, and you’ll always have this framework to fall back on.
• Ongoing support and belonging to a community network of other Worklife coaches
• Certification with one of New Zealand’s most recognised professional coaching organisation.
• Employment opportunities. Many of the coaches we train contract back their services to us, meaning you don’t have to go out there and tout for business.

The Structure of this course

DAY ONE:

The course begins by helping you to understand the practice of coaching what life coaching is and the issues that many clients present with. Once you have a clearer idea of these practical considerations, you can then focus on the techniques of coaching.

We will then look in more detail at the "Free to be me" life coaching programme. Day one will focus on giving you a good understanding of the principals that underlie the life coaching process.

DAY TWO:

On day two we will put your new knowledge into practise by role playing and working with "real" issues that clients present with.

We will then take a more in depth look at the practise of career coaching. You will be pleased to see that there are many similarities between life coaching and career coaching. However there are some major differences too. This section of the course will help you to master the skills and techniques unique to career coaching. Learning these skills will give you a much fuller toolkit to work with your clients.

DAY THREE:

On our final day together we will give you some more "real life" examples for you to practise your skills. This practical experience is an essential part of the training. Dealing with real examples and applying your skills helps you to build confidence in your skill set and gives you tangible experience of working with the Worklife Solutions workbooks – the very workbooks you will be using with your own client base.

The course will then end with identifying some strategies for helping you to look after yourself.

On the following page you will find a summary of the course outline.

AFTER THE WORKSHOP HAS ENDED:

Applying your skills once the workshop has ended is critical to gaining confidence and mastery. In addition to qualify from this training you will need to complete 50 hours of coaching experience. We would encourage you to identify people who would benefit from either career or life coaching and would be willing to let you "practise" your techniques on. Please let us know if you need help to find some clients. These clients will be asked to complete a feedback questionnaire which will be used as part of your course evaluation.

WORKSHOP OUTLINE

DAY ONE:  8:45 – 9:15 (30 mins)	Introductions and course overview
9:15 – 10:45 (1.5 hours)	"The Practice of Coaching" Overview of the Coaching Profession Contextual issues Ethical Considerations Working holistically – life and career coaching
10:45 – 11:15 (30 mins)	BREAK
11:15– 1:00 (1.45 hours)	The Practice of Coaching " FASTTRACK!" COACHING PRINCIPALS The FastTrack! Coaching Model The skilled helper: Four Core Coaching Competencies Initiating the Coaching Relationship
1:00 –1:45 (45 mins)	LUNCH
1:45 – 3:45 (2 hours)	LIFE COACHING: FREE TO BE ME Overview of the "Free To Be Me" model of life design How to help clients clarify their goals, and needs - Steps 1-4 (Life Goals/Life Purpose, Passion, Break free of the tribe and the expectations of others, Values – clarifying what’s important)
3:45 – 4:15 (30 mins)	SUMMARY
DAY TWO:    8:00 – 8:30 (30 mins)	SUMMARY OF DAY ONE: "The Practice of Coaching" Life coaching "Free to be me"
8:30 – 10:30 (2 hours)	LIFE COACHING: FREE TO BE ME Helping clients create a climate for success - Steps 5-9 (Create your life with your words, thoughts and actions; Courage – challenge your fears; Create from the inside out; Successful daily habits; Successful daily habits; Focus – allow no doubt) Helping clients commit to action – Steps 10-12 (Building and maintaining high self-esteem and confidence, Let desire, not need or fear propel you forward, Commitment to action)
10:30 – 10:45 (15 mins)	BREAK
10:45 – 12:45 (two hours)	The Practice of Career Coaching " PASSION DRIVEN WORK" Overview of the Passion Driven Work model of career design Helping clients discover their criteria for job satisfaction (Skills, values, interests, life/career goals) Clarifying strengths and areas of passion
12:45 –1:30 (45 mins)	LUNCH
1:30 – 4:45 (3.15 hours)	The Practice of Career Coaching " PASSION DRIVEN WORK" Helping clients to developing and analyse career options Effective job search strategies - proven strategies to assist your clients Strategic self marketing – CV and Interview strategies Helping clients achieve their goals and overcoming career constraints
4:45 – 5:00	SUMMARY
DAY THREE: 8:00 – 8:30 (30 mins)	SUMMARY OF DAY TWO The Practice of Career Coaching Passion Driven Work
8:30 – 11:30 (3 hours)	Solutions Focused Coaching Facilitated by Mary Wilson – an experienced Life Coach and counsellor. This highly practical workshop will give you the skills and confidence to help you coach a wide range of clients effectively.
11:45 – 12:45 (30 mins)	LUNCH
12:30 – 1:30 (2 hours)	The Practice of Coaching COACH SELF CARE FOR A CLIENT CENTRED APPROACH Supervision Maintaining Professional Boundaries Personal and Professional Development
1:30 – 3:30 (2 hours)	The Practice of coaching Practical session – putting your knowledge into practice
3:30 – 5:00 (1 hour 30)	SUMMARY Overview of modules completed Where to from here

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Career Coach Certification

What is a CAREER COACH?

A career coach is simply someone who helps people to achieve their career goals. Career coaching is a specialist skill. Unlike life coaches who focus on a wide range of issues, career coach's focus specifically on work related issues. Individual goals vary. Some people hate what they are doing but feel trapped and unable to identify alternative job options. Others know what they want to do, they just need somebody to provide a bit more focus and to help them to put intentions into action. A career coach helps people to both identify and make the changes they desire. They help people to gain greater clarity about their criteria for job satisfaction, and longer-term career goals. From these initial insights, the career coach helps people to generate career options and an action plan that will help to fulfil their potential and minimise costly errors along the way. A good coach's toolbox includes a structured and sound career development framework, coupled with a creative, lateral approach to problem solving.

Why train to be a career coach?

There has never been a better time to become a career coach. Career coaching is a growth area with unprecedented demand.With job security now a thing of the past and competition in the work force escalating, individuals and organisations are fast realising that the key to developing career resilience and a competitive edge is to invest in on-going career coaching. It's not just a nice to have; it's a must to have! According to the NZ Department of Labour, most people will change careers 5-10 times during their life. That means there is a huge need for professionals who are able to help people make informed career decisions. Coaching has been ranked by numerous studies as one of the fastest growing professions. Career coaching is one of the most exciting careers to enter today. Not only does it provide heaps of variety and challenge, but also it plays a vital role in helping shape people's lives in a meaningful, tangible way.

Level 1: CERTIFIED CAREER COACH (CCC)

Level 1 Certification means that The Worklife Solutions Coaching Institute believes you are a competent coach and we are willing to recommend most types of clients work with you.

Level 1 is the minimum certification required to be on our web site, obtain any client leads and use our brand name publicly.

Level 1 Certified Coaches pay an agency fee of 20% of incomes from clients that come through WorkLife’s marketing network.

The key requirements for becoming a level 1 coach are:

1. Completion of the 33 core modules
2. Satisfactory completion of post module quizzes
3. 50 hours coach practise – either pro bono (free) or fee paying clients
4. Successful completion of client evaluations and feedback A rating of 75% or higher in an end of course assessment by a WorkLife assessor

Benefits of being a level 1 Certified Coach include:

1. Tangible evidence of professionalism
2. Profiling and placement on our website
3. Use of the WLSCCI materials and tools with clients
4. On going support

Topics and programme structure (Worklife Certified Career Coach)

PART ONE: THE PRACTICE OF CAREER COACHING

1. The Field of Career Coaching: What it is and is Not
2. Ethical Considerations in Coaching
3. Contextual issues: Workplace Trends and The World of Work

PART TWO: THE 12 STEP MODEL (Passion Driven Work) OF CAREER DESIGN

1. Overview of the 12 Step Model
2. Module 1: Life Goals/life purpose
3. Module 2: Passion
4. Module 3. Values
5. Module 4: Deeply held interests
6. Module 5: Motivated skills and transferable skills
7. Module 6: Knowledge, and Abilities
8. Module 7: Experience
9. Module 8: Generating Career Options
10. Module 9: Analysing options and selecting desired job targets
11. Module 10: Reality testing and informational interviewing
12. Module 11. Action planning
13. Module 12 overcoming career restraints/career enablers

PART THREE: JOB SEARCH STRATEGIES

1. The Job Search: Developing a Marketing Plan
2. Accessing the Hidden Job Market
3. Published Job Market Tactics
4. Producing a winning CV
5. Interviewing Strategies that Get the Job
6. Evaluating Job Offers: Wants vs. Needs
7. Negotiating the Optimum Compensation Package

PART FOUR: FASTTRACK! COACHING PRINCIPLES

1. The FastTrack! Coaching Model
2. Initiating the Coaching Relationship
3. Level 1 Coaching
4. The skilled helper: Three Core Coaching Competencies
5. Level 2 Coaching
6. Using Intuition and Deep Listening in Coaching
7. Level 3 Coaching
8. Advanced Coaching Skills
9. Coach Self-Care for a Client-Centred Approach

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Level 2: Worklife PROFESSIONAL CERTIFIED CAREER COACH (WPCCC)

A level 2 coach is someone who has completed the complete training program and at least 4 advanced elective modules. They are someone capable of coaching people from all areas of life and have shown they are able to mentor new coaches effectively. Level 2 coaches pay an agency fee of 17.5% on clients that come through the Worklife network.

The key requirements for becoming a level 2 coach are:

1. Completion of the WCCC coaching programme
2. Completed 4 of any of the following advanced elective training modules - Retirement Planning; 3rd Age Careers; Coaching Teens; Spirit at Work ;Self-employment Coaching; Worklife Balance; Stress Busting and Building Resilience; Power Marketing.
3. Completed 250 hours of coaching
4. A rating of 85% or higher in a delivery of module 1 with one of Worklife’s assessors
5. Have mentored at least 3 coaches  training to be Certified coaches for a minimum of 3 months

The additional benefits of being a level 2 Professional Certified Coach include:

1. Increased evidence of professionalism, experience  and expertise
2. Greater income earning potential
3. Fulfillment gained by coaching and encouraging new coaches
4. Career progression and the acquisition of new skills
5. Preferred positioning on our website

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Level 3: Worklife MASTER CERTIFIED CAREER COACH (WMCCC)

All training required for WPCCC is a prerequisite to WMCCC training You have completed all of Level 2 training and completed a live 4-day intensive with Cassandra Gaisford to take your coaching to a deeper level.

Your Master Level Training includes all but 2 12-week advanced teleclass (2 hours per week), an additional 4-day live intensive, documentation of a total of 1000 coaching hours (10% can be pro bono), and evidence of Contribution to the career coaching profession such as a presentation given at conference or professional article or paper published in journal or other publication of general circulation. Upon completion of all of these requirements, you may be certified as a MCCC.

The additional benefits of being a level 3 Master Certified Coach include:

1. Preferential profiling on our web pages
2. Preference in getting business and corporate client leads
3. Coach of preference status
4. Increased professionalism and more in-depth coaching skills
5. Expertise coaching status amongst peers and the community
6. Higher profiling and branding

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ELECTIVE COURSES (offered via Teleclass)

Grow Your Business
Part 1: Defining Your Niche (12 sessions, 1 hour each): This course provides you with a personalised marketing design to help you build your practice. Beginning with clarifying who you do (and do not!) want to be as a coach, and who you wish to serve, we assist you in developing a niche that is uniquely yours, virtually eliminating your competition. Set yourself up for success by doing what so many new coaches don’t: taking time to think through your niche so that it is not only profitable but also allows you to share your unique gifts with clients with whom you enjoy working.

Part 2: Implementing Your Marketing System (12 sessions, 1 hour each): In Part 2, you receive a wealth of specific guidelines and links to web services through which you can create a profitable coaching practice including:

• Advertising
• Self marketing
• Your own e-zine
• Article-writing
• Virtual partnerships and staffing
• SWOT
• Speaking, for free and for profit
• Web site design
• Sales strategies for coaches
• PR

Advanced Elective Programmes (only available to WPCCC and WMCCC coaches)
Choose from an optimum blend of these modules to further enhance your coaching skills and broaden the number of clients you work with. All electives involve 12 coaching session of one hour each.

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Life Coach Certification

What is a LIFE COACH?

Life coaching differs from career coaching in that it takes a broad and holistic view of life goals, whether these be to improve their relationships, finances, health, self-esteem or just to find time to rekindle a hobby or something they've always been passionate about. Life coaching is not the same as therapy or counselling. You don't need to have a problem to seek the services of a life coach, although some people do. Life coaching is about helping individuals find their own solutions, their own path to goal achievement.

Why train to be a life coach?

There has never been a better time to become a life coach. Personal development services are one of the fastest growing business areas of modern times. With the rapid rate of change and the rise of emotional intelligence rather than technical competence becoming increasingly important determinants of success, more and more individuals are investing in their personal development and using life-coaching services. Increasing numbers of organisations are also embracing life coaching services. At the 2003 Human Resources Institute conference in New Zealand , increasing numbers of organisations reported investing in holistic services that help their employees achieve greater work/life balance, self-esteem and wellness, realising large returns on investment in terms of greater productivity, increased retention of key staff and reduced levels of stress.

There has never been a better time to become a life coach. Personal development services are one of the fastest growing business areas of modern times. With the rapid rate of change and the rise of emotional intelligence rather than technical competence becoming increasingly important determinants of success, more and more individuals are investing in their personal development and using life-coaching services. Increasing numbers of organisations are also embracing life coaching services. At the 2003 Human Resources Institute conference in New Zealand , increasing numbers of organisations reported investing in holistic services that help their employees achieve greater work/life balance, self-esteem and wellness, realising large returns on investment in terms of greater productivity, increased retention of key staff and reduced levels of stress.

Learn more about Life Coaching

CERTIFIED LIFE COACH (CLC)

Duration: 8-12 weeks
Topics and programme structure (Certified Life Coach)

PART ONE: THE PRACTICE OF LIFE COACHING

• The Field of Life Coaching: What it is and is Not
• Ethical Considerations in Coaching
• Contextual issues: World, work and wellness trends

PART TWO: THE 12 STEP MODEL (Free To Be Me) OF LIFE DESIGN

• Overview of the 12 Step Model
• Step 1: Life Goals/Life Purpose
• Step 2: Passion – Get clear about what makes you happy
• Step 3: Break free of the tribe and the expectations of others
• Step 4: Values – clarifying what’s important
• Step 5: Create your life with your thoughts, words and actions
• Step 6: Courage - Challenge your fears
• Step 7: Create from the inside out
• Step 8: Successful daily habits
• Step 9: Focus - Allow no doubt
• Step 10: Building and maintaining high self-esteem and confidence
• Step 11: Let desire, not need or fear propel you forward
• Step 12: Commitment to action

 Course Fees
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PART THREE: FASTTRACK! COACHING PRINCIPLES   

• The FastTrack! Coaching Model
• Initiating the Coaching Relationship
• Level 1 Coaching
• The skilled helper: Three Core Coaching Competencies
• Level 2 Coaching
• Using Intuition and Deep Listening in Coaching
• Level 3 Coaching
• Advanced Coaching Skills
• Coach Self-Care for a Client-Centred Approach